Whistleblowing and Business Ethics Hotline Policy

Purpose

云顶集团糖果游戏 Holdings, Inc. 及其附属公司(统称“皇冠”)致力维持其价值观,并按照最高的道德标准运作. To fulfill this commitment, 云顶集团糖果游戏 depends upon every director, officer, and employee to conduct business with integrity; to respect and obey all applicable laws, rules, and regulations; and to strive to adhere to the highest standards of honesty, morality, and decency in the performance of his or her job responsibilities.

为了进一步履行这一承诺,云顶集团糖果游戏承诺营造一个可以提出关切和解决问题的环境,而不必担心遭到报复, 云顶集团糖果游戏正在与云顶集团糖果游戏新的商业道德线(“CBE线”)一起实施这一独立的举报政策。.  The CBE Line serves as a confidential channel, administered by a third party, for employees, directors, officers, consultants, customers, 供应商和商业伙伴善意地报告可能违反皇冠商业行为和道德准则或任何其他适用的皇冠政策或法律要求的行为.

BACK TO TOP

Whistleblowing Policy

每位员工都有责任保护皇冠的声誉和诚信. If you know or believe that, in the conduct of business for or on behalf of 云顶集团糖果游戏, someone has violated applicable law, 云顶集团糖果游戏的商业行为和道德准则或任何其他适用的政策或法律要求, it is important that you report the violation. 云顶集团糖果游戏 employees may report any such violations to (i) their supervisors, (ii) their plant managers or equivalent, (iii)相关区域合规官或(iv)由独立第三方提供商管理的CBE专线, Lighthouse Services.  对工作场所问题或纠纷的抱怨,如对绩效评估的不满, hours of work, wages, raises, disagreements with peers or supervisor, etc., are often best addressed to the relevant Human Resources personnel.

而每个员工都应该以自己最舒服的方式报告可能的违规行为, 强烈鼓励员工首先向主管报告任何担忧.  如果任何员工以任何方式对向主管报告此类违规行为感到犹豫(例如, if the supervisor is personally involved in the violation), s/he may report the violation to the plant manager, the relevant regional Compliance Officer, the CBE Line or, in the case of interpersonal or employment issues, to the relevant Human Resources personnel. Subject to applicable law, reports will remain anonymous upon request. 因为有时公司更难调查匿名举报, 鼓励个人直接向他们的主管或工厂经理报告他们的担忧,或者在联系CBE热线时分享他们的身份, assuming they feel it is safe to do so. External business associates, such as 云顶集团糖果游戏 suppliers, sub-contractors or customers, may also report violations to the CBE Line.

任何善意举报的人都受本政策以下反报复条款的保护.

BACK TO TOP

Scope

This Policy is intended to encourage 云顶集团糖果游戏 employees, directors, officers, consultants, customers, vendors, sub-contractors and business associates to report, pursuant to the procedures set forth below, when they believe in good faith that unethical or illegal behavior, 例如违反云顶集团糖果游戏的商业行为和道德准则(“准则”), 云顶集团糖果游戏’s Supplier Code of Conduct, 皇冠人权政策或皇冠反腐败政策(统称为“皇冠合规守则”), the law, or any other applicable legal requirement or policy, has occurred.¹ 就本政策而言,不道德或非法行为包括但不限于:

  • Bribes, kickbacks or facilitation payments
  • Improper financial reporting, fraud, money laundering, or embezzlement
  • 反竞争行为,如与竞争对手就价格策略或投标达成协议
  • Illegal insider trading
  • Falsification of company records
  • 关注会计/审计实务或财务报表或审计事项的准确性
  • Excessive gift(s) from a vendor, partner, or customer
  • Harassment of or discrimination against an employee 
  • Theft of 云顶集团糖果游戏 assets for personal benefit
  • Purchase of personal items with company funds
  • Serious health and safety violations, including environmental concerns

当个人在举报时真诚地相信所举报的事实是真实的,并且可能发生了违反政策或非法行为时,举报是“善意的”. Reports that are made maliciously, or in bad faith, 是否违反了皇冠的合规准则,可能导致纪律处分, up to and including termination of employment or business relationships.

BACK TO TOP

Procedure

Generally, 云顶集团糖果游戏员工应首先报告他们对可能违反云顶集团糖果游戏合规准则的行为的任何担忧, the law, or other applicable policy or legal requirement to their supervisors. 主管通常是回答问题和提供指导的最佳人选. 如果你对向主管报告可能的违规行为感到犹豫, 你可以向人力资源经理反映你的担忧(人际关系或就业问题), plant manager or the relevant regional Compliance Officer. 如果你不愿意通过云顶集团糖果游戏的传统报告渠道提出你的担忧, you may contact 云顶集团糖果游戏’s CBE Line.

The CBE Line is supported by a third-party vendor, Lighthouse Services, and staffed by trained professionals 24 hours a day, 7 days a week. To access the CBE Line, follow the instructions below:

  • Website: www.lighthouse-services.com/crowncork
  • 说英语的美国和加拿大:(877)222-3029(墨西哥不提供)
  • 说西班牙语的美国和加拿大:(800)216-1288(墨西哥不提供)
  • French speaking Canada: (855) 725-0002
  • Mexico: 800-681-5340
  • Outside of North America: 
  1. Make sure you have an outside line.
  2. Enter the Access Code for the country and/or the telephone system you are calling from. (See table below. Note Access Codes are subject to change - see AT&T Access Codes (att.com)). 
  3. When prompted, enter the toll-free number (800) 603-2869. There is no need to dial “1” before the toll-free number.
  4. You are now connected to the CBE Line. A Lighthouse greeting will be played in multiple languages. 从提示中做出选择或按0并告诉英语操作员您使用的语言. An interpreter will then join the call.

Ethics Hotline Access Codes

Barbados: 1-800-225-5288   
Belgium: 0-800-100-10   
Brazil: 0-800-890-0288   
Brazil: 0-800-888-8288   
Cambodia: 1-800-881-001   
China (South, Shanghai - CT): 10-811   
China (North, Beijing CNCG): 108-888   
Colombia: 01-800-911-0010   
Columbia (Spanish): 01-800-911-0011   
France (Orange): 0-800-99-0011   
France (Telecom Development): 0-805-701-288   
Germany: 0-800-225-5288
Greece: 00-800-1311   
Hong Kong (Hong Kong Telephone): 800-96-1111   
Hong Kong (New World Telephone): 800-93-2266   
Hungary: 06-800-011-11   
Indonesia: 001-801-10   
Italy: 800-172-444   
Jamaica: 1-800-872-2881
Jordan: 1-880-0000
Malaysia: 1-800-80-0011
Myanmar*
Poland: 0-0-800-111-1111
Saudi Arabia*
Singapore (SingTel): 800-011-1111
Singapore (StarHub): 800-001-0001
Slovakia: 0-800-000-101
Spain: 900-99-0011
Switzerland: 0-800-890011
Thailand: 1-800-0001-33
Tunisia*
Turkey: 0-811-288-0001
United Arab Emirates: 8000-021
United Arab Emirates (du): 8000-555-66
United Arab Emirates (Military-USO & Cellular): 8000-061
United Kingdom: 0-800-89-0011
Vietnam (VNPT): 1-201-0288
Vietnam (Viettel): 1-228-0288

* Reporting by phone is not currently available for this location. Please use the online reporting option to submit a concern.

  • E-mail: reports@lighthouse-services.com (NOTE: you must include 云顶集团糖果游戏’s name with your report)
  • Mail: Lighthouse Services, 1710 Walton Road, Blue Bell, PA 19422 USA (NOTE: you must include 云顶集团糖果游戏’s name with your report)

Concerns expressed anonymously will be investigated, with consideration given to the seriousness of the issue raised, the credibility of the concern, and the likelihood of confirming the allegation from attributable sources. 

鼓励记者提供尽可能多的具体信息, including names, dates, places and events that took place; the general nature of the concern; and how the reporter became aware of the issue. 我们亦鼓励记者提供所有证明文件或参考资料,以协助皇冠作出适当的投诉评估.

BACK TO TOP

Investigations

Initial Receipt of Report

所有向CBE热线的报告都将尽快得到确认(通常在7天内,具体取决于司法管辖区)。.  收到报告的确认并不表示报告中的指控属于本政策的范围或将被正式调查. 如果报报告人提供的资料不完整或不足以使云顶集团糖果游戏适当地评估有关问题的有效性或范围,则可在收讫确认函中要求提供额外资料. 如果皇冠不能提供收据的确认,由于缺乏准确的联系信息在报告中, 记者可以通过CBE热线获取有关他或她所关注的后续信息. 

皇冠法律部门将收到提交给CBE热线的每一份报告的副本.  法务部将该报告分配给相应的部门(如.g., Human Resources, Finance, Internal Audit, 法律),以确定所报告的问题是否在本政策的范围内,以及是否需要进行正式调查. 所采取的行动将取决于问题的性质(投诉类型是否适用于本政策)以及所提供信息的水平. 报告将只与参与调查的员工和第三方共享. 任何参与调查并收到报告的人都有保密义务. 请注意,有些问题可以通过商定的行动加以解决,而无需进行正式调查.

对于所报告的问题是否属于本政策的范围,以及是否有必要进行调查,将根据所有适用的法律法规尽快作出决定. 如果确定报告的问题不属于本政策的范围, 记者将被通知,CBE热线从记者那里收集的任何个人数据将被销毁或根据适用法律的要求匿名化. 

Investigation of Reports Within Scope of Policy

如果确定报告的问题在本政策的范围内,并且需要进行调查, the assigned departments (e.g.(人力资源、财务、内部审计、法律)将发起调查.  调查的方式将根据所报告的问题的性质而有所不同. If a report does not include all relevant facts, 侦查人员经过合理努力仍不能取得补充事实的, there may be insufficient information to fully investigate the concern. 在调查过程中获得信息的任何人, including third parties investigating on behalf of 云顶集团糖果游戏, is bound by a strict obligation of confidentiality. 任何调查都将以中立和客观的方式进行,并将遵守所有适用的当地法律法规. 完成一项调查所需的时间将视所指控的行为的类型和有关资料的可得性而有所不同. To the extent the investigators deem appropriate, and in accordance with all applicable local laws and regulations, 报告人将被告知调查进展并收到反馈.  

Upon completion of the investigation, and as permitted by applicable law, 皇冠可能会采取纠正措施和/或对报告的主题采取纪律处分. 皇冠所采取的具体行动将根据手头的事情和任何调查的结果而有所不同. 皇冠将努力通知记者,调查已经完成,并采取适当的措施, if any, have been taken.  所有员工都应全力配合由皇冠集团或代表皇冠集团进行的任何调查. 

BACK TO TOP

Anti-Retaliation

云顶集团糖果游戏 will not tolerate retaliation or any retribution against anyone who, in good faith, reports a violation of 云顶集团糖果游戏’s Compliance Codes, or who participates in the investigation of such a report, even if sufficient evidence is not found to substantiate the concern. Anyone who reports, 就可能发生的违规行为提出报告或寻求建议,将受到尊严和尊重的对待. 员工不会因善意举报而受到任何形式的纪律处分或报复. 任何被发现对善意举报违规行为的皇冠员工进行报复或以任何方式惩罚的皇冠员工都将受到纪律处分, up to and including termination. 滥用CBE热线或恶意或恶意报告违反了皇冠的合规准则,并可能导致纪律处分, including termination of employment or business relationships. 

根据适用法律,当地司法管辖区可能会提供额外的保护措施.

BACK TO TOP

Confidentiality

除非此人所在的国家限制匿名举报, the CBE Line permits individuals to report concerns anonymously, at their discretion. 经过独立培训的人员(不是云顶集团糖果游戏员工)管理热线. When a reporter requests anonymity, CBE专线的管理员将尽一切努力保护记者的身份. 请注意,举报人报告中提供的任何信息都可能成为云顶集团糖果游戏对所报告事项进行内部和/或外部调查的基础. 

If a reporter provides his or her identity, or the reporter’s identity becomes known to 云顶集团糖果游戏, 公司将采取一切合理措施对报告人的身份保密. 与所报告的问题有关的信息仅在必要的范围内传达. Any authorized individuals who have access to such information, including third parties involved in any investigation, 是否会对举报人的身份和与所报道的问题有关的任何信息保密. 在调查过程中收集的任何个人资料,只会保留至调查程序结束为止, where required by applicable law.

BACK TO TOP

Last Revised: August 2024

Download PDFs

¹如果潜在的问题涉及云顶集团糖果游戏的云顶集团mg游戏部门(Signode), please contact Signode’s Confidential Hotline at www.sighelpline.ethicspoint.com.